Shipping policy
SHIPPING POLICY
Welcome to The Mitesh Official Website.
We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after confirmation.
Orders are not processed on Sundays or public holidays.
During high-demand periods, product launches, or sale events, dispatch times may be slightly delayed.
Once your order has been shipped, you will receive a confirmation email or message with tracking details.
Domestic Shipping (India)
We offer shipping across India.
Estimated delivery time: 3–7 business days depending on your location.
Delivery timelines may vary during festivals, weather conditions, or courier service delays.
International Shipping
We ship worldwide to selected countries.
International delivery timelines generally range between 7–21 business days depending on the destination country and customs clearance.
Please note:
Customs duties
import taxes
local handling charges
(if applicable) are the responsibility of the customer.
Shipping Charges
Shipping charges are calculated at checkout based on:
delivery location
order weight
shipping method
We may offer free shipping promotions on selected orders or campaigns.
Order Tracking
Once your order is dispatched, you will receive:
tracking ID
courier partner details
shipment updates
Customers can track their shipment using the tracking link provided.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally occur due to:
logistics disruptions
weather conditions
customs clearance
incorrect shipping details
If your order is significantly delayed, please contact our support team for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for:
failed deliveries
delays
lost packages
caused by incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged:
Take clear photos/videos immediately.
Contact our support team within 48 hours of delivery.
Share your:
Order ID
issue details
product images
We will review the issue and assist accordingly.
Contact Us
For shipping-related questions or support, contact us:
Email: support@themitesh.com
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)